If you need support for an item you've purchased, follow these steps to contact the author:
 

Step 1: Go to the Item Page

• Navigate to the item's page on CodeSellMarket.
• Locate the Support tab in the item's menu.

Step 2: Check the Support Method

In the Support tab, you’ll find the author’s selected support method.
Depending on the author’s choice, the button will update:

Comments Section:

• If the author provides support via comments, you’ll see a "Go to Comments" button.
• Click the button to ask your question in the comments section.
  (Ensure you’re logged in to post your query.)

Email Support:

• If the author provides support via email, you’ll see a "Contact Author" button.
• Click the button to open the email form, fill in your details and issue, and submit.

Third-Party Support System:

• If the author uses their own support system, the "Contact Author" button will redirect you to their platform.

Step 3: Submit Your Request

• Follow the provided support method to explain your issue or question clearly.
• Be sure to include any relevant details, like purchase code or screenshots, for faster assistance.

Important Notes:

• Authors provide support for their items according to the listed support policy.
• Support typically does not include:
  • Customization services
  • Server setup or troubleshooting
  • Assistance with third-party plugins
• To learn more, make sure to read the full support policy here.